Speaking & Coaching Insights
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Introduction to Optimal Wisdom Learning (OWL): A thought.. →
Dr. Janice Fletcher is an author and international speaker/trainer. The culmination of her experience is presented in her book,Wisdom from ...
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01/04/2013 16:34:00
Joanne Dennison: The Guidance Counselor for Grown Ups
Do grown ups need a guidance counselor or is that something we all left behind in high school? According to Joanne Dennison, most ...
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10/11/2012 12:12:00
Do grown ups need a guidance counselor or is that something we all left behind in high school? According to Joanne Dennison, most organizations struggle when there are no grown ups that show up in a business situation. Joanne shares how business leaders can make some key errors in judgment by behaving in an immature and counterproductive way that is not consistent with grown up behavior. Joanne cites some key mistakes that leaders can make that create stress on the organization, diminish their stature as leaders, and do not portray them in a professional manner.
Dr. Dan Moirao: Build It and They Will Come
Dr. Dan Moirao has been involved in every aspect of public education from a kindergarten to high school teacher, leading a school and a ...
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09/04/2012 19:43:00
Dr. Dan Moirao has been involved in every aspect of public education from a kindergarten to high school teacher, leading a school and a school district. Dan believes that in todays complex public educational environment, institutions and organizations must focus on understanding their culture to bring their people to the next level of commitment, performance and leadership.In the video, "Build It and They Will Come", Dan challenges his audience to know the culture in which they work and recognize that culture is often a complex blend of four distinct culture types: political, symbolic, human resources, and structural. Understanding each cultural type, recognizing the dominant and the subordinate practices will create awesome working environments All four types are necessary to be successful, but someone must be able to lead an organization to bring the cultural types into balance.
Kevin McNulty: See, Do and Get
He had no talent, no real skills, and no experience, yet Kevin McNulty had a dream as a young man in the Air Force. He didnt want to fly ...
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08/20/2012 18:13:00
He had no talent, no real skills, and no experience, yet Kevin McNulty had a dream as a young man in the Air Force. He didnt want to fly the airplanes he wanted to entertain the troops. Stuck in an engineering role, Kevin was relegated to the waste-water treatment plants on base. However, he had a dream and was not willing to let that dream go.Kevin discovered the Tops and Blues traveling troop of the Air Force and worked hard until he developed enough skill as a back up guitar player to join this elite group and travel the world to entertain the troops. As he transitioned out of the Air Force, Kevin focused his efforts on how to manage transition, and how to translate his experience in the Air Force into a lesson that business professionals could learn from.Kevin believes that his strategy can be boiled down into three simple words: see, do and get. He believes you do flows from what you see. What you see affects what you do and that affects what you get. He shows us how to generate the vision you want to achieve and translate that vision into reality.
Holly Duckworth: Recruiting, Motivating and Retaining.. →
Years ago, Holly Duckworth was an expert in the meeting planning and hospitality industry. However, she developed a passion for ...
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08/16/2012 14:29:00
Years ago, Holly Duckworth was an expert in the meeting planning and hospitality industry. However, she developed a passion for organizations that depended on using volunteers to drive the goals of their organization. Most non-profits rely heavily on having a strong volunteer organization however, in the reality of a down economy, many of those organizations were struggling about how to develop and maintain this organization.Holly and her organization Leadership Solutions International have developed strategies to optimize the recruiting of volunteers matching the goals of the organization to an individuals strengths and interests. Holly believes that if you think about the job you want your volunteer to do, break it down into smaller components, and focus on matching the person to their interest and strengths, your recruiting will improve and so will your retention. In the video, Holly talks about volunteer victories and how to maintain a vibrant volunteer organization.
Bruce Turkel: Building Brand Value
According to Bruce Turkel, its not really about what you know, it is really about who knows you, knows what you do, and why that is ...
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08/16/2012 14:02:00
Cynthia Sharp: Building a Successful Legal Practice
Cynthia Sharp is most often recognized in the legal industry as a quality provider of Continuing Legal Education. However, her ...
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08/16/2012 02:45:00
Jessica Pettitt: Creating Diversity and Social Justice
When you meet Jessica Pettitt, you know you are going to be in for a fun conversation. Often described as the Margaret Cho of diversity ...
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08/16/2012 02:18:00
Terry Brock: Conveying Your Story Through Blogging
Skype has over 145 million users each month and Terry Brock was nominated to become the Chief Enterprise Blogger to communicate to this new ...
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08/15/2012 14:11:00
Chris Clarke-Epstein: Managing Through Change
The pace of new developments in the world of business today has accelerated to record levels. Motivating and educating businesses and ...
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08/14/2012 18:50:00
The pace of new developments in the world of business today has accelerated to record levels. Motivating and educating businesses and employees to keep up with the change is often a daunting challenge that Chris Clarke-Epstein is brought in to help organizations navigate. According to Chris, "Change is really about courage." In the video "Managing Through Change", Chris walks through three basic tenants of the change management process. She discusses how to arrive at the decision to change, how to understand the process to make the needed changes and most importantly what strategies should a business deploy to ensure that change is sustainable.
Betsy Allen: Growing at 20%+?
Business lessons from the distant past can be resurfaced, analyzed and made relevant for todays business professional. Betsy Allen has made ...
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08/14/2012 18:15:00
Business lessons from the distant past can be resurfaced, analyzed and made relevant for todays business professional. Betsy Allen has made a career of analyzing what makes a CEO successful and has studied highly successful business people such as John D. Rockefeller to understand the strategies they employed to achieve a high degree of business success.According to Betsy, CEOs who want to strive toward becoming a Gazelle organization, one that can consistently achieve 20% growth year-over-year, must instill the discipline to scale sustainably. To do that, Betsy suggests that every CEO must be prepared to answer 4 difficult questions: What strategy does the company need to deploy to achieve 20% or greater revenue growth? Do I have the right people around me in the right place to accomplish this goal? Is my business execution the most efficient that it can possibly be? Do I have the cash or "oxygen" to achieve the level of growth that will make me a Gazelle?Betsy encourages CEOs to create diversity in their leadership team, attracting individuals with different leadership and management styles to achieve balance. The organization can then focus on educating themselves to elevate self-leadership skills to leverage their team to accelerate growth.
Janelle Barlow: Branding Your Customer Experience
Janelle Barlow has been a National Speakers Association (NSA) member for 30 years and has served as the past president of the Northern ...
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08/14/2012 12:52:00
Martin Limbeck: Boosting Your Sales Performance
Martin Limbeck, CSP, is a member of the National Speakers Association and the first German to speak before this group of speaking ...
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08/14/2012 12:36:00
Martin Limbeck, CSP, is a member of the National Speakers Association and the first German to speak before this group of speaking professionals. Limbeck, known also as "The Porsche of Sales", started his sales career at the age of 19 selling copiers. He learned sales from the ground up and based on his almost three decades of sales experience, he has formulated a sales training program to maximize the effectiveness of any sales force.According to Limbeck, developing a sales management plan is one of the most important elements in developing goals for sales improvement. Most firms never take that first step and set the plan. Most just initiate sales training, without looking at the broad picture and evaluating what their sales force really needs to be successful. In training a sales team, Limbeck believes that sales people need to build their self-confidence and be proud of being a sales person to position themselves as professionals in the marketplace. His mantra is, "NO is short for Next Opportunity."
Jim Cathcart: Creating Personal Transformation
By the time the 1980s were over, Jim Cathcart had already written nine books. He pioneered the concept of relationship selling and wrote a ...
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08/13/2012 20:11:00
By the time the 1980s were over, Jim Cathcart had already written nine books. He pioneered the concept of relationship selling and wrote a best selling book by the same name that has become an industry classic and a standard that many organizations use as their sales philosophy. From that early success, Jim turned his focus to the subject of transformation and how to achieve a personal and professional change.Jim helps people focus on how to live an abundant life by understanding how to develop a belief system. Jim firmly believes that we all exist for a purpose and that our existence is intentional, giving us a role to play. It is up to us to understand what our gifts are and how to best use them. He encourages us to develop relationships through a direct connection between ourselves and others where value is exchanged.
Liz Weber: Leadership Made EASY
Creating better leaders is always a challenge for organizations. However, Liz Weber, founder of Weber Business Services has an "EASY" way ...
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08/13/2012 19:37:00
Creating better leaders is always a challenge for organizations. However, Liz Weber, founder of Weber Business Services has an "EASY" way to think about the leadership challenge. Using the word "easy", Liz creates an acronym that helps explain the leadership process. Liz challenges leaders to focus first on "Expectations". She believes that leaders need to clarify their expectations and communicate them clearly to their organization. Next, she focuses on "Accountability". Leaders generate a set of core values and house rules that keep everyone accountable to do the right thing. The "S" is "Simplify Systems" to help employees minimize frustrations and work smarter. Finally, the "Y" relates to "You". Leaders should model the behavior that they want others to follow.
Jim Pancero: Teaching an Old Dog New Tricks – Working.. →
According to Jim Pancero, most sales training is focused around how to get the rookies to perform. However, training the experienced sales ...
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08/13/2012 14:29:00
According to Jim Pancero, most sales training is focused around how to get the rookies to perform. However, training the experienced sales operation presents a unique set of challenges and opportunities. Jims motto is "We know youre good, but are you good enough to get better." Jim believes that to train and ensure that training concepts are adopted in an organization, you have to focus on the sales leadership as well as the sales professional. Professional athletes have a coach and Jim believes that this should also extend to high performing sales people. Coaches should focus more on the how and why of the sales process to lead their people to higher results.Jim focuses on three concepts that can elevate an experienced sales persons performance. How do you communicate a stronger philosophy for your organization that differentiates you from the competition? How can you develop greater control of the sales process and project what you need to do as the sale unfolds? How do you get more stability in the sales process by getting higher, wider and deeper with the prospect?Jim believes that sales people typically behave like painters that look at each sale as if they are painting on an original canvas. Instead, Jim advises that sales people should behave more like printers who take the common elements of a successful sales process and print that process over again to repeat what has made them successful.
Jane Atkinson: Launching Speakers to Professional Success
Years ago, Jane Atkinson represented celebrities, authors and speakers as an agent, getting them noticed in the marketplace and booking ...
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08/13/2012 14:14:00
Valda Ford: Developing Diversity in Healthcare
To say Valda Fords background in the healthcare industry is extensive is an understatement. She has done it all from managing a successful ...
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08/10/2012 18:12:00
Ubong Essien: Dare to Dream
Imagine the intelligence, motivation and work it would take to become the first certified speaker in your entire country, and to make a ...
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08/10/2012 17:36:00
Thom Winninger: Can You See What’s Coming?
You have all heard the expression, &ldquoI could see that coming! However, in the business world, many organizations never see it coming ...
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08/10/2012 17:07:00
Don Hutson: It’s Just One MInute
Can you really accomplish something in just one minute? One of the most successful series of business books, begins with the concept of ...
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08/10/2012 13:58:00
Can you really accomplish something in just one minute? One of the most successful series of business books, begins with the concept of "One Minute" and gives quick, easy-to-understand strategies that can help a business professional generate progress and success.Don Hutson, a Hall of Fame speaker and NYT and WSJ #1 Best selling author speaks internationally, runs The Prosperity Series in his home city of Memphis, Tennessee, conducts sales training, provides corporations with their own universities, but also co-authors idea-packed business books. Don is CEO of U. S. Learning and his One Minute Entrepreneur and One Minute Negotiator have topped the best-seller lists and brought useful business strategies to thousands of business professionals.In the video, Don profiles some of the concepts in the One Minute Negotiator and shares 4 styles of negotiation that every organization should be aware of: competitive where there is a win/lose outcome, collaborative where people strive to work together, avoidance where people come down with a case of "negotiaphobia", and accommodation where someone chooses to give something up.
Tim Durkin: Creating a Balance Between Leaders and Managers
When you ask most people what their title is, individuals that have others report to them often use the word “manager” to describe ...
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08/09/2012 14:43:00
Susanna Goulder: Developing Emotional Intelligence
The concept of "emotional intelligence" has significant implication among those that want to lead others in their organization. Susanna ...
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08/09/2012 13:49:00
The concept of "emotional intelligence" has significant implication among those that want to lead others in their organization. Susanna Goulder helps people focus on what emotional intelligence is and how to foster it among your organization in the video, "Developing Emotional Intelligence."Susanna reviews 4 key concepts to increase emotional intelligence. She starts by encouraging individuals to step back and be a witness to themselves rather than standing in judgment of others. Susanna encourages clients to take a proactive approach to problematic situations. With this approach you’ll learn to observe your own triggers in situations where you will begin to understand your patterns of behavior. By analyzing triggers you’ll become aware of what precipitates communication breakdowns. A strategy is then created so you can step back from precarious situations before they become explosive. This will prevent detrimental behavior patterns from repeatedly erupting. Susanna helps individuals and organizations learn connective communication techniques to create constructive solutions that unify disparate individuals, teams and departments.
Susan Young: Filling the Gap
Susan Young wants you to think about what she calls "the gap." This is the difference between where you are now and where you want to be. ...
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08/08/2012 19:42:00
Susan Young wants you to think about what she calls "the gap." This is the difference between where you are now and where you want to be. In the video, "Filling the Gap", Susan encourages us to assess what is not working today, the stress that it is creating, and how to close the gap so results meet expectations. Gaps can come in all aspects of your life: work, performance, attitudes, relationships, or skills, and Susan shares that organizations or individuals can build the bridge to fill the gap, one brick at a time. When Susan engages with her clients, she establishes long-term relationships that may begin with a speaking engagement, but often transition into workshops or trainings to reinforce the key concepts in her speeches.
Rick Goodman: Prescription for Success in the Healthcare.. →
Sometimes it takes a personal experience to bring what should be an obvious problem into focus. For Rick Goodman, that came as he ...
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08/08/2012 19:18:00
Sometimes it takes a personal experience to bring what should be an obvious problem into focus. For Rick Goodman, that came as he evaluated his wife’s experience navigating the complex world of cancer treatment and helping him develop a better understanding of how the people that surrounded her care made a difference in helping her get better.In the video, “Prescription for Success in the Healthcare Industry, Dr. Rick focuses on the human side of healthcare and discusses how he challenges healthcare organizations to inspire and train their people. He strives to help leaders in healthcare organizations recognize that everyone in the organization, not just the clinical professionals, can contribute to the positive outcome of their patients. According to Dr. Rick, all healthcare professionals “have the power to help the patient or the power to make the patient feel helpless”. Dr. Rick brings focused training programs targeted at the healthcare industry that help organizations create a strong patient-focused culture.
Mikki Williams: Building You as a Brand
No matter what the event, the convention, or the company, Mikki Williams is going to stand out in the crowd. Coming to the video shoot, ...
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08/08/2012 19:05:00
Mauricio Candiani: Construyer una Plataforma de la Riqueza
En el video, "Construyer una Plataforma de la Riqueza", Mauricio Candiani analiza la gestión de la riqueza y la planificación de las ...
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08/08/2012 18:14:00
En el video, "Construyer una Plataforma de la Riqueza", Mauricio Candiani analiza la gestión de la riqueza y la planificación de las inversiones. La clave de su mensaje es la forma de construir una plataforma de la riqueza de su vida, centrándose en los conceptos que conforman el proceso de decisión de reunir la riqueza.Mauricio sugiere que las personas deben centrarse en la riqueza como una plataforma que construir. Con el fin de crear riqueza que frente a los ingresos, gastos innecesarios, así como del día a día necesita para crear un plan permanente para la riqueza. La mayoría de la gente se centra en el lado equivocado de la ecuación, "Ellos dicen que quieren más dinero", dijo Candiani. "Me dicen que necesitan aprender a decir, quiero que sea más rico."
Mauricio Candiani: Building the Platform for Wealth
In the video, “Building the Platform for Wealth”, Mauricio Candiani discusses wealth management and investment planning. The key to ...
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08/08/2012 16:54:00
Jeffrey Hayzlett: Navigating the Social Media Maze
Jeffrey Hayzlett has had imposing presence in the boardroom as a former Chief Marketing Officer of a Fortune 100 company. It’s no wonder ...
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08/08/2012 16:26:00
Greg Maciolek: Benchmarking for Hiring Success
Would it surprise you to learn that most organizations have only a one in seven chance of making a successful hire? Imagine how changing ...
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08/08/2012 16:11:00
Would it surprise you to learn that most organizations have only a one in seven chance of making a successful hire? Imagine how changing that statistic could dramatically improve a company’s culture as well as their bottom line. According to Greg Maciolek, the secret is in using objective facts to help make hiring decisions.In the video, “Benchmarking for Hiring Success”, Greg talks about the value of using objective assessments that have been created by analyzing the characteristics of top performers to ensure that the right people come into the interview process and to the organization. Greg shares some interesting strategies to reduce the time in the recruiting and interview process with creative techniques like video interviews. He also shares how to use the assessment process to turn hiring decisions into a higher percentage chance of success.
Steve Hoffman: Creating Tax Strategies for Non-Profits
Thinking about taxes and tax strategies is often the last thing on an organization’s list, but if you are a nonprofit or college and ...
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08/08/2012 15:10:00
Thinking about taxes and tax strategies is often the last thing on an organization’s list, but if you are a nonprofit or college and university, it should be one of the highest priorities. According to Steve Hoffman, maintaining a tax-exempt status can be one of the most valuable assets that a nonprofit or university has. In today’s marketplace, this can often be a challenging task.Last year alone, 250,000 organizations got their tax-exempt status revoked and the IRS hired more staff and added more resources to the tax-exempt division of the IRS than any other group. As never before, the government is motivated to bring nonprofits into compliance with current tax regulations. Steve believes that colleges, universities and nonprofits should have a tax strategy, should understand the current laws, and have a compliance strategy to navigate through them.
Michael Soon Lee: Creating Opportunity Through Diverse.. →
Michael Soon Lee is with EthnoConnect, a company that helps connect firms to consumers of various ethnicities. Lee works with firms to ...
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08/08/2012 14:58:00
Marti MacGibbon: Kick Ass Personal Transformation
Marti MacGibbon has a book entitled, “Never Give in to Fear”. However, it’s the subtitle, “Laughing All the Way Up From Rock ...
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08/08/2012 14:03:00
Lisa Ford: Creating a Culture of Customer Loyalty
It may be a surprise to many companies that satisfied customers may not be return customers. However, loyal customers are ones that ...
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08/07/2012 20:37:00
It may be a surprise to many companies that satisfied customers may not be return customers. However, loyal customers are ones that will continue to come back, despite setbacks, price increases or disappointments. In the video, “Creating a Culture of Customer Loyalty”, Lisa Ford focuses on strategies to move beyond customer service to create customers that are willing to stay connected to your organization.Lisa gives her clients to get to know their customers on a deeper level. Start with the information you currently have on the customer, understand how and why the buy from you and reach out to the customer to proactively ask them what you could do to serve them better. She advises that the front line customer service group needs to move from a scripted and structured way of engaging to become more empowered and genuine so they can really learn about the customer. The team of people that you trust to manage the customer must be willing to go deep into the relationship to communicate just how much your company cares.
Lenora Billings-Harris: Be a Trailblazer in Diversity
To be competitive in today’s marketplace, an understanding and focus on “diversity is an imperative, not a nice to have”. Lenora ...
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08/07/2012 17:42:00
Johnny Campbell: The Transition Man
Johnny Campbell is not a household name, but many people in the speaking, training and coaching industry know who the &ldquoTransition Man ...
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08/07/2012 15:55:00
Dr. Raquel Rubin-Jimenez: Life is a Journey. What Kind of.. →
Dr. Raquel Rubin-Jimenez is a founding member of the Latin American Professional Speakers Association and is widely known as a bilingual ...
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08/07/2012 14:34:00
Dr. Raquel Rubin-Jimenez is a founding member of the Latin American Professional Speakers Association and is widely known as a bilingual speaker. Her latest book, “El Vidajero” focuses on the journey of life and uses the analogy of being a driver in a car as you navigate. Dr. Rubin encourages the viewer to shift their focusing on the perception of how life has been unfair to taking setbacks and better understanding the meaning of those setbacks and how they have contributed in a positive way to your life. Never is too late to start the journey of your life to the destiny you want.
Mike Lejeune: Taking the Buyer’s Remorse out of the.. →
We’ve all experienced buyer’s remorse. We bring home the new car only to wish that we had gotten a different color. We buy ...
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08/07/2012 13:54:00
We’ve all experienced buyer’s remorse. We bring home the new car only to wish that we had gotten a different color. We buy the new shoes only to wish we had gotten a different style. However, buyer’s remorse when we bring on a new employee has profound consequences for both the company and for the individual.Mike LeJeune has invested over 20 years in the recruiting and staffing industry, running a successful company in Houston, Texas. In the video, “Taking the Buyer’s Remorse out of the Hiring Process”, Mike focuses on strategies to shift hiring an individual based on intuition and likes to a more structured process to ensure success. He also discusses the value of the employee on-boarding process and how a better introduction to an organization can increase the changes of a successful hire.
Shep Hyken: Know Your Audience
Shep Hyken is widely known as a customer service expert, focusing his organization and work with clients on strategies to create strong ...
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08/06/2012 20:40:00
Shep Hyken is widely known as a customer service expert, focusing his organization and work with clients on strategies to create strong customer relationships and customer loyalty. However, in the video, "Know Your Audience", Shep takes his considerable experience as a speaker and consultant to advise other members of the National Speakers Association (NSA) how to create a pathway to success.According to Shep, todays business environment is a call to speakers to ask the question, "Who really is the audience we want to address?" Shep discusses how the proliferation of technology has created an opportunity for speakers to use that technology to change the way they engage their audience, extend the life of their content, and create new opportunities to generate revenue. Poised to be the President of the NSA in 2014, Shep is committed to helping members increase their knowledge in how to better serve their clients as business and technology continue to involve.
Susan Ratliff: Trade Show Exhibits – A Powerful Profit.. →
Have you ever walked a trade show floor and come away with the impression that the exhibitors were wasting their time and money? This ...
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08/06/2012 19:47:00
Have you ever walked a trade show floor and come away with the impression that the exhibitors were wasting their time and money? This is an all too common outcome for companies that invest a significant amount of time and money into trade shows as a marketing strategy. However, according to Ratliff, you can turn trade show disasters into a powerful profit center.In the video, Trade Show Exhibits, a Powerful Profit Center, Susan shares some key strategies to maximize an organizations impact at an event. She reviews some common mistakes that organizations make in their trade show strategy and how to overcome them. Learn how to pre-plan to minimize expense and maximize impact. Focus your sales team in managing the trade show process differently than they do a sales call. Learn how to maximize the impact that the booth experience has for the trade show audience. And finally, learn how to pre-sell, promote and follow up to generate the leads and revenue that make the trade show a revenue generator for the company.
Stu Schlackman: The Personality Color Wheel
What color are you? Stu Schlackman thinks that understanding your “color” is not a fashion exercise, but one of the most important ...
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08/06/2012 18:43:00
What color are you? Stu Schlackman thinks that understanding your “color” is not a fashion exercise, but one of the most important business exercises that any business professional should engage in. In the video, The Personality Color Wheel, Stu categorizes business personality types into 4 colors. Each color represents certain personality characteristics, relationship preferences and the way that the individual sells or prefers to be sold to.Blue people value relationships, emotions and feelings. Green prefers significant facts and knowledge so they can better analyze their decisions. Gold people are structured and are often your lawyers, CEO’s or accountants and finally orange represent creative, competitive and gregarious individuals. Knowing who you are and who others are generates much higher sales comprehension so you can better understand how people make decisions and how to best engage with them.
Marnie Green: Reviewing Performance Is Not an Event
Managers hate them and employees dread them. Its the Performance Evaluation. However, according to Marne Green, people need to refocus ...
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08/06/2012 14:49:00
Marjorie Brody: Leadership Presence
↵↵↵↵↵↵↵↵What makes people follow one leader, but reject another? Marjorie Brody gives some practical advice on how to ...
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08/03/2012 19:58:00
↵↵↵↵↵↵↵↵What makes people follow one leader, but reject another? Marjorie Brody gives some practical advice on how to increase your presence as a leader and engender a desire in others to follow your lead. According to Marjorie, leaders who have strong presence have 4 key characteristics. Leaders must be perceived by their constituents as authentic. They are not afraid to share personal details about themselves, even though those details may point out a failing or weakness.↵↵Leaders that have presence know how to speak to others, becoming engaged and are active listeners. They have the capacity to convey their story and their company’s story to create connection and personal engagement. And finally, leaders who have presence demonstrate a strong level of competence that creates respect among those that they intend to lead.
John Meluso: eyeTalk™
It’s said that the eyes are the windows to the soul. AND can they also be the window to business success? According to John ...
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08/03/2012 19:18:00
It’s said that the eyes are the windows to the soul. AND can they also be the window to business success? According to John Meluso, if you analyze the pattern of your eyes, you gain valuable insight into your “hidden language”, how you [John CSP] learn/communicate and how to more effectively communicate with others . John shares that learning/communication styles can be divided into four categories: visual, auditory, kinesthetic, and haptic. Everyone communicates best in their “hidden language” a specific way that they process information, manage relationships and make decisions. Understanding your naturally “best language” and the learning/communication style of the individual that you are training, selling to, and managing gives you a much stronger ability to reach that individual on a personal level. John emphasizes that we should move past the golden rule to the Platinum Rule™, is to treat people the way that they want to be treated. Knowing your “hidden language” and the traits of others based on a simple observation of their eye patterns is a remarkable first step in the process.
Terry Paulson: Change Is Like a Soap Opera
According to Terry Paulson, many people want to identify a change, execute that change and move on. However, Terry’s philosophy is ...
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08/01/2012 19:52:00
According to Terry Paulson, many people want to identify a change, execute that change and move on. However, Terry’s philosophy is that “Change is like a soap opera, not like a movie.” Terry reminds us that change should be a constant process that keeps us ever evolving and ever growing. One of the limiting factors that prevent us from on-going change is the tremendous psychological need for closure and it’s that need that we must resist.Terry advises leaders that they have to honor the past, but also honor the people that are creating change in an organization. People that lead others to change have to have vision, ask deep questions and be comfortable with the tension that this might create. They have to know what is working currently and how might that be improved.Terry believes that you should maintain a 360 degree view of your organization, but realize that in a car, the front window is much bigger than the rear view window, so looking forward is the most important aspect of creating the next vision for your company.
Stacy Tetschner: The NSA, 40 Years and Counting
For the last 13 years, Stacy Tetschner has been at the helm of the National Speakers Association (NSA) as the CEO. Through that time, Stacy ...
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08/01/2012 18:03:00
For the last 13 years, Stacy Tetschner has been at the helm of the National Speakers Association (NSA) as the CEO. Through that time, Stacy has seen a number of changes in the speaking industry and has managed to navigate his organization through those changes to keep it vibrant and relevant to the membership.According to Stacy, people often get into the speaking industry because they have a passion and a purpose. The NSA helps their members understand that they must take that passion and purpose and translate it into a business. Over the span of his tenure as the CEO, Stacy has seen the marketplace shift from a strong focus on being a "keynoter" to one of sharing expertise not only through keynotes, but to all of the other methods that are available to them. NSA has helped their members evolve and better understand how to manage the world of social media, webinars, twitter feeds and blogs as a way to get noticed and to get their message out there. NSAs goal is to focus on the 4 "Es" of what it takes to run a business. The first is to be eloquent in delivering the message. The second is to develop an expertise, and focus on the enterprise that will receive the message. The last E is to ensure that you conduct yourself in an ethical manner, respecting the intellectual property of others and the profession.On the personal side, Stacy has an interest that is very close to his heart, being an advocate for Downs Syndrome. Years ago, Stacy and his wife adopted a Downs Syndrome baby and as a result wrote a book called Windows Into Heaven: Stories Celebrating Downs Syndrome.
Sam Horn: The Art of the Pitch
Sam Horn had a passion for writers and helped create the Maui Writers Conference to connect authors directly with the decision-makers who ...
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08/01/2012 17:32:00
Dr. Joachim de Posada: Don’t Eat the Marshmallows
Put a group of 4-year-old children in a room with a bowl of marshmallows and tell them not to eat them for 10 minutes. Most of them ...
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07/31/2012 17:45:00
Dave Lieber: Telling Your Story
Dave Lieber is the leader of Ft. Worth, Texas’ Watchdog Nation, a movement that teaches Americans how to regain control of their ...
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07/31/2012 15:45:00
Chuck Gallagher: Managing an Ethical Dilemma
Who in their right mind would give a motivational speech in an orange jump suit and handcuffs? If you are Chuck Gallagher, the attire ...
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07/31/2012 15:34:00
Who in their right mind would give a motivational speech in an orange jump suit and handcuffs? If you are Chuck Gallagher, the attire would be completely appropriate. Early in his corporate career, Chuck made some poor ethical choices as a tax accountant that lead to an indictment and a stay in federal prison for embezzlement. Chuck has taken that experience and translated it into a powerful training opportunity.In the video, “Managing an Ethical Dilemma”, Chuck talks about the value of developing a culture of ethics within an organization and how not having that commitment can be detrimental to the employees and the company. Chuck states that ethics can go awry if organizations create a culture that rewards behavior that does not meet a good value system filter. The example that Chuck gives is the current situation that the New Orleans Saints find themselves in with suspensions, fines and negative press as they encouraged excessive violence on the field.Viewers of this video will learn how employees can go off track and how organizations can move to bring the employee, the culture and the organization back inline with the right ethical approach.
Speaking & Coaching Insights
Welcome to theSpeaking & Coaching Insightscatalog.This fascinating series offers insights on a variety of important topics such ...
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07/31/2012 15:27:00
Welcome to theSpeaking & Coaching Insightscatalog.This fascinating series offers insights on a variety of important topics such asleadership strategies,personal branding, and guiding us through business and personal transitions.
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